As the recommendations regarding the COVID-19 virus are constantly developing, we thought we would give you an update on the measures we have taken at True Vintage, and how this will affect you, our customers.
All members of staff who are able to work from home are doing exactly that. We have a limited number of staff in the office, taking every precaution possible to follow the guidelines we heard yesterday. They are working hard to make sure orders are being sent out on time and to keep our service operating as normal.
We have been keeping in close contact with our delivery services, and at this stage, although there have been no major changes to their delivery times, we would expect to see slight delays. Of course, if we have any updates regarding this we will let you know immediately.
We are now offering an extended returns policy. You now have 50 days from date of delivery to return your items. Click here for more info
Introducing the NHS Bear, by True Vintage Originals. 100% of the profits will be donated to our National Health Service.
Our NHS staff do a truly incredible job, going above and beyond for the sick and unwell people in the UK. Due to the current coronavirus crisis, the NHS is under immense pressure, and we want to do everything we can to support them and raise awareness for what an amazing job they do.
So we got our team together and created the NHS Bear. After showing the design to family and friends (some of which work for the NHS), we knew this could be the perfect way to help. With all profits going towards the NHS, we can help raise funds to continue testing and improving the equipment used to overcome the COVID-19 virus.
We want to see pictures of you wearing them, so tag us in your Instagram posts and help spread the support and awareness for this great cause.